Who we are
Mo.ai is a property matching platform built by Momentus Real Estate Group. We help real estate agents find the right homes for their buyers by understanding buyer preferences, lifestyle, and psychology.
What we collect
- Contact information — name, email, phone number
- Lifestyle preferences — weekend activities, entertaining habits, outdoor activities, pet ownership
- Psychology & priorities — decision-making style, home priorities, research approach, biggest fears
- Life stage details — family size, children's ages, timeline urgency
- Financial information — budget range, pre-approval status, down payment percentage, monthly payment comfort
- Property preferences — location areas, property types, size requirements, desired features
- Veteran status — military branch, service details, VA loan eligibility (if applicable)
- Showing feedback — property ratings, emotional responses, room-by-room impressions
How we use it
- Buyer archetype assessment — We analyze your responses to understand your decision-making style and match you with properties that fit how you think, not just what you need.
- Property matching — Your preferences and psychology profile are scored against available properties to find the best fits.
- Agent briefs — We generate communication guides so your agent knows how to best serve you.
- Email communications — Property match notifications and market updates tailored to your style.
- Improving accuracy — Your feedback on showings helps us learn and refine future matches.
We never sell your data. We do not use your data for advertising. We do not share your data with third parties outside of your brokerage.
Who sees your data
- Your assigned agent — sees your full profile, matches, and briefs
- Brokerage administrators — can access buyer data for management and compliance
- Mo.ai system — processes data for matching and recommendations
Your data is not visible to other buyers, other agents outside your brokerage, or any external parties.
How we protect it
- All data is transmitted over encrypted connections (HTTPS/TLS)
- Authentication is required for all access to buyer data
- Role-based access control limits who can view and manage data
- Buyer identifiers are hashed (SHA-256) in compliance and analytics logs
- All compliance actions are logged in an immutable audit trail
Your rights under TDPSA
Under the Texas Data Privacy and Security Act, you have the right to:
- Access — Request a copy of all personal data we hold about you
- Delete — Request that we erase your personal data
- Export — Receive your data in a portable format (JSON)
- Withdraw consent — Revoke your consent at any time, which stops future data processing
To exercise any of these rights, ask your agent or contact your brokerage. They can process your request through the Mo.ai dashboard. We will respond within 45 days as required by law.
How long we keep it
We retain your data for the duration of your active buyer relationship with your brokerage. If you withdraw consent or request deletion, we scrub personally identifiable information from our system while retaining anonymized records for compliance and audit purposes.
Changes to this notice
If we make material changes to this privacy notice, we will update the version number and effective date above. Your agent will inform you of any changes that affect how your data is used.
Contact
For privacy questions or data rights requests, contact your agent or reach out to Momentus Real Estate Group.